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Animal Wellness Center,

Watertown (Gentle Healer)

301 W. Spaulding Street, Watertown, WI 53098

920-206-7779

Hours

Monday–Friday: 8 a.m. - noon, 1 – 5 p.m.

Saturday: 8 a.m. - noon

Sunday: Closed

A trusted Watertown veterinary clinic, now part of Animal Wellness Center

Expanded services and diagnostic capabilities

The same team and relationships you know

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Services

From routine visits to more advanced care, you can now access a broader range of services right here in Watertown.

View All AWC Services

Wellness Exams.

Vaccinations.

Titer Testing.

In-House Diagnostics.

Digital Radiology.

Diagnostic Ultrasound.

Dental Care.

Specialty Services

Orthopedic Surgery

When your pet needs more than routine care, you don’t have to drive out of town to get it. Our Watertown team offers TTA and TPLO procedures for knee injuries, and FHO surgery for hip conditions. Expert surgical care, close to home.

What Pet Owners are Saying

5.0 rating
We have been taking Miles to the Animal Health Center for the last 5 years. He is always happy and healthy when he comes home and the staff remembers him and his friendly spirit. All good!
Em L.
5.0 rating
The staff take very good care of our cat when we board he., so we never have to worry about how she is doing. The staff is very kind. They are knowledgeable in their positions. We have taken all our pets (cats and dogs) here.
Eunice B.
5.0 rating
The staff really cares about your pet. They are very professional. My cat is very moody and hard to work with, but they can work with her.
Diane A.
5.0 rating
The doctors and staff are very good with Charlie. They listen well and treat him well.
Matt T.
5.0 rating
The entire staff here really works together well and is always pleasant and professional as well as empathetic.
Jennifer H.
5.0 rating
The entire staff here really works together well and is always pleasant and professional as well as empathetic.
Jennifer H.
5.0 rating
My pup has received the best care at the animal health center!
Amy N.
5.0 rating
Kind and patient staff throughout the entire visit. Clearly knowledgeable and informative.
Annette H.
5.0 rating
Very caring staff, great communication. Highly recommend!
Sally Z.

The Care You’ve Always Trusted, Now Even Stronger

Gentle Healer Pet Clinic has cared for Watertown’s pets for years, earning the trust of local families through a relationship-first approach and consistent, compassionate care.

That hasn’t changed. You’ll still see familiar faces and experience the same level of attention and commitment you’ve always known.

What’s new is what’s available to you. As part of Animal Wellness Center, our Watertown team now has access to expanded resources, advanced diagnostics, and surgical capabilities, so more of your pet’s care can happen without the need to travel far.Proudly serving Watertown and surrounding Jefferson County communities.

What Makes This Location Different

A Legacy of Trust

A long-standing presence in Watertown, built on relationships that span years.

Expanded Capabilities

Access to advanced diagnostics, surgical services, and a broader network of veterinary support.

The Same Team You Know

Familiar faces, same approach to care, now backed by additional resources.

Your Watertown Care Team

The team at Animal Wellness Center – Gentle Healer is the same community-rooted group that Watertown families have come to trust, now supported by expanded resources and a broader network of care. Here’s who you’ll meet.

Dr. Borsdorf

Partner & Veterinarian

Known For:

Combining surgical precision with genuine connection, meeting every pet and family exactly where they are

What inspired you to pursue veterinary medicine (or your field)?

Growing up on a farm instilled in me a love of all animals and a desire to see them cared for. My education imparted a love for science and a desire to understand how the body works, what causes it to break, and subsequently, how to fix it!

What do you enjoy most about working with pets and their families?

I love seeing the genuine joy on owners’ faces when they come in with their new pet, whether it’s a puppy, or a senior adoption. The reward of seeing a pet that was very sick wag their tail or purr their way out to the car after a recheck exam that gave them a clean bill of health. The hardest but also most genuine aspect of veterinary medicine can also be a joy, and that is witnessing the outpouring of a lifetime of love as we help ease a pet’s passing, knowing that every tear shed is a small fraction of the love that was shared over that pet’s lifetime.

Special areas of interest?

Cranial Cruciate surgery (ACL injuries) in dogs has become my primary area of interest/focus over the past several years, motivating me to seek out additional training and expertise in how best to provide care for these injuries. I also have a special interest in emergency medicine, having worked at ER and provided relief support for the local emergency clinics.

Anything else you’d like clients to know?

I am truly invested in ensuring that your pet receives the absolute best care that we can provide. Veterinary care is a team sport. On that team, I am the options guy, you (the pet owner) are the decision maker. The options I provide are what I feel are in the best interest of your pet’s health and providing them an expedient recovery. It is also important that people know that I will never make a recommendation for a patient that I would not be willing to do for my own pets in the same situation.

What do you love most about working at AWC?

I love that we are a small privately owned group that has the benefit of being able to scale. We have access to the brainpower of doctors from all different backgrounds and experience levels which helps us to ensure that the medicine we practice at any one of our locations adheres only to the highest standard of care!

Dr. Poser

Associate Veterinarian

Known For:

Straightforward thinking, a focus on quality of life, and not sugarcoating the truth

What inspired you to pursue veterinary medicine (or your field)?

I grew up around animals, was smart, and decided to do it.

What do you enjoy most about working with pets and their families?

Maintaining and treating in order to let animals lead a good quality of life.

Special areas of interest?

Small animals and small exotic practices.

Your approach to anxious pets or first-time owners?

Going slow, with repeated positive reinforcement.

One thing you wish every pet owner knew?

Your pets are your charges, and caring for them means acknowledging and correcting your actions and beliefs as needed in order to provide them with an acceptable and ideally fantastic quality of life. Food is love, obesity is not.

Courtney M.

Certified Veterinary Technician

Known For:

Being a steady, calming presence for pets who need extra time and trust

What inspired you to pursue veterinary medicine (or your field)?

I’ve always loved animals and when an opportunity came about for me to work at a clinic I took it.

What do you enjoy most about working with pets and their families?

Being a voice for the pets.

Special areas of interest?

I enjoy behavior.

Your approach to anxious pets or first-time owners?

Moving slowly with anxious pets, gaining their trust. Making sure all of their questions get answered.

What do you love most about working at AWC?

The people I work with.

Keelin P.

Veterinary Assistant

Known For:

Blending behavior knowledge with a calm, trust-first approach

What inspired you to pursue veterinary medicine (or your field)?

I began working in an animal shelter when I was 10 yrs old and have continued with all aspects of animal care since.

What do you enjoy most about working with pets and their families?

I love the connection that I make with the pets and clients. Getting to care for them year to year and see how they grow.

Special areas of interest?

With my background in behavior sciences, I really enjoy working with the behavioral clients and the pets that need a little extra time to be comfortable.

Your approach to anxious pets or first-time owners?

Taking the time to talk and have the owner feel comfortable before trying to touch the pet. Making sure to use fear free techniques whenever possible.

Anything else you’d like clients to know?

I have worked with all sized critters. From hedgehogs, neonatal kittens and puppies, to wolves and elk. Always willing to discuss and talk through things and answer questions.

Julie L.

Veterinary Assistant

Known For:

A no-sugar-coating approach and a passion for training and behavior

What inspired you to pursue veterinary medicine (or your field)?

Grew up on a hobby farm and always loved working with animals so it felt natural.

What do you enjoy most about working with pets and their families?

I enjoy seeing puppies and kittens come in year after year getting to know them and their families. It’s a bonus to have puppies in puppy kindergarten and see them learn and grow into great canine citizens.

Special areas of interest?

Training and behavior modification.

Anything else you’d like clients to know?

I’m not Willy Wonka. I don’t sugar coat anything.

One thing you wish every pet owner knew?

Age is just a number.

Samantha G.

Veterinary Assistant

Known For:

A strong agricultural background and a hands-on approach to care

What inspired you to pursue veterinary medicine (or your field)?

Growing up on my family’s farm / around agriculture. Showing dairy cattle. Watching the veterinarian perform DA surgery on the cows in the barn.

What do you enjoy most about working with pets and their families?

The personal connections and being able to care for their pets as if they were my own.

Special areas of interest?

Dentistry / radiographs.

Pets of your own?

Small herd of show dairy cattle, and a pit bull mix, Harlee! Harlee I adopted through the Madison veterinary technician program, and she’s been the best addition to the family ever since! She loves shed hunting, water bottles and tearing apart every toy we’ve ever gotten her, just to get the squeaker out.

Anything else you’d like clients to know?

I have my own business called Propulse PEMF. PEMF Pulse Electromagnetic Field. Non-invasive approach to joint/nerve pain with many other health benefits. I work on equine, bovine, ovine, swine, canine and feline.